Providing overall leadership to the entire project team, including overseeing other functional team leaders.
Typical scope – Project(s) or component(s) of a larger project.
Communicating with internal/external clients to determine specific requirements and expectations; managing client expectations as an indicator of quality, performing timely escalations.
Creating and managing the estimates, project plan, project schedule, resource allocation, and expenses to ensure targets are reached.
Following the project life cycle methodology defined under the process framework.
Responsible for maintaining positive and ongoing relationships with clients.
Taking on project supervisory responsibility and providing mentorship and coaching to an entire project team.
Ensuring that customer deadlines are met within project budgets.
Planning and integrating the work of multiple teams on a project.
Providing line management function and providing input on team performance and reward.
Identifying issues and risks in a timely manner and developing/implementing appropriate mitigation and contingency plans.
Reporting project status in a timely and accurate manner.
Bachelor’s degree or Diploma in Information Technology, Telecommunications, or a related field.
Minimum 5 years of IT / Telecommunications industry experience.
Minimum 2 years of project management experience in managing large implementation/software development projects.
Knowledge and experience in agile methodology would be an added advantage.
In-depth understanding of customer needs and the general impact of changes in the business environment and industry trends. In-depth understanding of the client’s industry (wireline, wireless, data services, cable systems, pre/post-paid business models, etc.).
Project management certification preferred.
An ability to understand and anticipate the client’s needs and provide consultancy as required.
Specialized project management skills in order to plan, monitor and track projects to meet the target KPIs.
Highly developed analytical and problem-solving skills to identify and diagnose complex problems.
Requires team leadership skills.
Requires highly developed communication skills to direct, influence and gain co-operation with team members and customers.